, PA; Raleigh, NC; Orlando, FL; or Phoenix, AZ. #Li-Remote Purpose: The Workforce Analyst supports call center... workforce best practices in reviewing and analyzing call center inbound and outbound call volumes. The Workforce Analyst...
-Remote Purpose: The Workforce Analyst supports call center operations, collaborating closely with Operations, Quality... center inbound and outbound call volumes. The Workforce Analyst will identify call center trends, forecast future workforce...