, identifying and prioritizing initiatives across network tokenization, smart retry logic, 3DS2 optimization, and payment routing... and drive measurable improvements in approval rates Lead cross-functional initiatives spanning engineering, data science, risk...
We are seeking a CCaaS Lead Engineer to join our growing Contact Center and Telephony team and lead the deployment... experience with Workforce Management (WFM), Customer Relationship Management (CRM) systems, call recording solutions, dialers...
media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling... and social media management Expertise in cloud contact center ecosystems (Genesys, Amazon Connect, NICE, Five9) and/or cloud...
-functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer..., engineering, and execution of projects that provide communication infrastructure and services to the company. Team Lead...
, Campaigns, and Workforce Management. o Nexidia Speech Analytics - Implementation and optimization. o Workforce Management (WFM... & Development o Architect, design, and maintain NICE InContact solutions including IVR, ACD, Campaigns, Teams, and Routing...
, lead routing, and attribution. Drive cross-functional alignment across the entire revenue lifecycle to support customer.... Exceptional communication, stakeholder management, and change management skills. Demonstrated ability to lead, mentor...
TA, including complex calendar management, travel arrangements, correspondence management, meeting scheduling and expense... sessions and events. Document & Process Management Prepare, format, proofread, and organise documents, presentations...
, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic... a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment...
integrations, preferably with Salesforce, including lead lifecycle management. Demonstrated experience with email marketing... automation ecosystem. This role drives operational excellence in email marketing, lead flow, data integrity, and campaign...
, the Lead Content Licensing Strategist, and cross-functional partners, this role ensures smooth execution of acquisition... activities, metadata management, partner onboarding, asset coordination, and product-specific content workflows...
, upgrades, and Tier 2 incident management—ensuring scalable, sustainable improvements across the contact center environment... support, workforce management, quality assurance, and performance tracking—and how technology enables and optimizes these...
routing for approvals, PO creation, receipt/confirmation against POs, and invoice processing. Ensure timely payments... management and financial planning: Own forecasting for team spend; maintain rolling forecasts Analyze actuals vs. plan...
routing for approvals, PO creation, receipt/confirmation against POs, and invoice processing. Ensure timely payments... management and financial planning: Own forecasting for team spend; maintain rolling forecasts Analyze actuals vs. plan...
Design Configuration Management Advanced Technical SupportService Activation This position has the ability to work... network infrastructure. Makes use of quality improvement techniques, and participates in process improvement and management...
Design Configuration Management Advanced Technical SupportService Activation This position has the ability to work... network infrastructure. Makes use of quality improvement techniques, and participates in process improvement and management...
and deliver exceptional service. You Will: Serve as a primary point of contact for routine customer inquiries, providing... records, consistent usage, and reliable reporting. Support the intake and routing of new catalog opportunities from the...
causes. Diversity and Inclusion: Our strength lies in our diverse workforce. We embrace diversity in all its forms... Logistics LLC Today! Contact Us Today 913-404-6687 ** Paragon Logistics LLC is the employer for the advertised...
Responsibilities: Platform Management and Vendor Relations: Serve as the primary technical point of contact for the SIEM platform... heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re...
production capacity Secure the on-time delivery of production Monitor delivery times and stock levels Lead the weekly CFM... meeting incl. documentation Control unprocessed material bookings (COGI) Lead and develop Planning employees Maintain...
and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity... cutting-edge technology and strategic initiatives. We are seeking Director of D2C Final Mile Logistics lead our direct...