and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity... cutting-edge technology and strategic initiatives. We are seeking Director of D2C Final Mile Logistics lead our direct...
, especially for executive-level customer interactions. Proficiency with Customer Relationship Management (CRM) and contact..., training, disciplining, and motivating direct reports. Responsible for driving performance to ensure that the team can lead...
, and creates documentation. Job Description: Essential Responsibilities: Lead the configuration, maintenance...-to-date configurations. Oversee the configuration, deployment, and management of F5 Local Traffic Managers (LTMs) and Advanced Security...
, coordinate, and implement routing adjustments. Make sure cut off times are correct, and routes run properly. Lead and manage... the workforce within the assigned HUB. The HUB Operations Manager will serve as the operational leader, providing direct...
with solutions that are no-brainers to buy and easy to use. Amazon Connect is AWS's cloud contact center service that helps... companies provide superior customer service at lower cost. Amazon Connect is widely adopted as a contact center application, yet...
and Knowledge DOT Regulations Basic Microsoft Office (Excel, Outlook) Routing Management Apps/Software (Desired) Customer... Strong Analytical skills Able to lead peers Experience Multi-stop driving DOT & Safety Compliance Ownership Route Optimization...
, coordinate, and implement routing adjustments. Make sure cut off times are correct, and routes run properly. Lead and manage... the workforce within the assigned HUB. The HUB Operations Manager will serve as the operational leader, providing direct...
Management Lead, mentor, and retain a high performing operations leadership team. Establish staffing models that align labor... compliance, safety standards, and operational risk management. Executive presence with the ability to lead decisively...
for Genesys capabilities, including omnichannel routing, IVR, AI integrations, and workforce engagement tools. Own... lifecycle, including skill management, queue design, and routing logic. Coordinate with CRM and middleware teams to ensure...
. Ability to lead peers indirectly. Ability to work autonomously. Knowledge of routing management software.... Strong communication, problem-solving, and analytical skills. Experience with route optimization and customer relationship management...
insurance or financial services industry. Knowledge of contact center technologies, including CTI, IVR, and omnichannel routing... of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits...
of opportunity to lead and guide change. You'll be seen as a valued resource as you collaborate with administration, management... of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. Interview patients...
across biotech customer segments. Lead full-funnel media planning and day-to-day campaign operations, including audience... segmentation, ABM list activation, campaign setup, creative routing, budget pacing, bid strategy optimization, and performance...
data hygiene routines at scale. Track record of building and optimizing GTM processes (lead/MQA lifecycle, routing... looking for a strategic, systems-minded Director, Marketing Operations to build and lead our AI-first marketing technology ecosystem...
dependencies. Design and maintain contact center call routing, call flows, and agent workflows to support business and customer... of cloud telephony UCaaS, and CCaaS platforms (e.g., RingCentral, Zoom Phone, Dialpad, Microsoft Teams Phone). Lead...
. Ability to lead peers indirectly. Ability to work autonomously. Knowledge of routing management software.... Strong communication, problem-solving, and analytical skills. Experience with route optimization and customer relationship management...
. Ability to lead peers indirectly. Ability to work autonomously. Knowledge of routing management software.... Strong communication, problem-solving, and analytical skills. Experience with route optimization and customer relationship management...
to lead both of our dynamic Customer Care and Technical Accounts teams based out of Dallas, Texas. Reporting to the CTO... will not only build out and lead the day-to-day function of the department, but will also anticipate and plan for future needs...
metrics, and ensure alignment with global standards. Lead multi-country operations teams, balancing regional nuances... with global consistency and scalability. Shape capacity planning, workforce strategy, location strategy, and vendor/partner...
a collection of Drupal content management systems (CMS), custom applications, and 3rd-party integrations for OHSU's public website... development and engineering team performance and effectiveness. Lead technical strategy Lead the technical strategy for the...