ZeroFox seeks a Junior Zendesk Administrator to join our team and be responsible for managing day to day Zendesk system... requests and maintenance. This role will work closely with our Senior Zendesk Administrator to ensure the system is supporting...
Job Description About Zendesk Zendesk is the world’s leading Customer Experience and Support Platform... and we are growing quickly with a suite of products our customers love! Zendesk makes customer service better. We build software to meet...
assisting our Customers to implement Zendesk products into their customer support & service operations whilst setting... understanding of the Zendesk product suite, focusing on AI agents and associated tools Maintain deep understanding of how Zendesk...
://degreed.zendesk.com/hc/en-us/articles/4409131149458-General-Data-Protection-Regulation-GDPR-Degreed-Update By submitting...
(eg. CRM, Excel, Zendesk, Zoho desk, JIRA)10. Knowledge of B2B renewal and billing process.11. Degree (preferably BE/BTech...
, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL...
plus: Experience in crypto/finance Experience with Salesforce or Zendesk Benefits and Perks: Flexible schedule Short-term...
) Experience in upsells and cold calling (preferred) Familiarity with CRM software (preferred) Technologies We Use: Zendesk...
, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL...
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Experienced in using helpdesk software, i.e.. JIRA or Zendesk Strong organizational and multitasking skills, with the ability...
solution delivery engagements Experience with working on Jira, Zendesk and similar tools. Extensive experience working...
and presentation skills. Comfortable working in and assisting others through company help desk software, such as Zendesk in addition...
consistency across platforms. Generating reports to track ticket trends in Zendesk while collaborating with the Technology.... Tech-Savvyness: Familiarity with Salesforce, Zendesk, and other relevant tools is a plus. Adaptability: Willingness...
on customer feedback System Handling Track customer complaints in Zendesk and update the system in real-time Operate...
and optimize landing pages using Unbounce, including custom code implementation and troubleshooting Navigate and manage Zendesk... Unbounce for landing page creation and script editing Zendesk for ticketing, documentation, and client support management...
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. Generating reports to track ticket trends in Zendesk while collaborating with the Technology Partner Manager to identify areas... Skills: Comfortable collaborating with cross-functional teams. Tech-Savvyness: Familiarity with Salesforce, Zendesk...
to understand and explain complex technical concepts to diverse audiences. Experience with documentation tools (Zendesk preferred... Privacy Notice for: https://explore.degreed.com/privacy/ https://degreed.zendesk.com/hc/en-us/articles/4409131149458...
., SAP, Salesforce, Zendesk). Demonstrated ability to effectively handle and resolve high-pressure customer situations...