software (e.g., Zendesk, Freshdesk, Salesforce). - Strong interpersonal skills with an empathetic approach towards customers...
. - Proficiency in customer support software (e.g., Zendesk, Freshdesk, Salesforce). - Strong interpersonal skills with an empathetic...
(Mandatory skill). Experience with Zendesk and the ability to handle customer inquiries and support tickets effectively... like Zendesk, HubSpot, and LiveChat, maintaining effective communication and relationships. Identify and escalate complex issues...
or Liquid is a plus Experience in JIRA, Zendesk or similar ticketing tools is a plus Previous experience in Customer Success...