knowledge on Microsoft Office programs such as WORD, EXCEL, and OUTLOOK are essential. MRI, Boston Post, and Zendesk software...
, feedback, and solutions through tools like Zendesk, calls, Zoom, and on-site interactions. Deliver personalized demos...
with ticketing systems, project management tools, and documentation (e.g., Zendesk, Jira, Confluence, or similar). Ability...
Cherwell Ivanti Neurons Zendesk Freshservice Jira Service Management (JSM) SysAid Salesforce Workday SAP Service Cloud...
with ticket systems (Jira, Zendesk, Zoho, Helpdesk, etc.)...
is required. Experience with HTML and CRM tools (Salesforce, Zendesk, etc.) is strongly preferred. Experience with project management tools...
& Zendesk) Assembly and testing of pre-commissioned gear for ongoing projects Documentation for new AV systems (User...
-facing service role - Experience with CRM or CS software (Salesforce, Zendesk, Avaya, Intercom) - Strong multitasking...
such as Zendesk, Jira Service Management, or Freshservice Hands-on experience managing conference room technology and AV systems...
Experience with Amazon, Shopify, and E-Commerce Support Strong computer skills and familiarity with CRM platforms (Zendesk...
-functional teams Self-motivated and takes initiative with little direction Familiarity with various tools like Slack, Zendesk...
center technologies (e.g., Salesforce, Zendesk, Five9, Genesys). Strong analytical skills, excellent verbal, written...
. RESPONSIBILITIES Customer Support & Troubleshooting Serve as a primary point of contact for customer inquiries via Zendesk (& Zoom... & Troubleshooting Tools: Zendesk, Jira, Salesforce, Glean, API debugging tools, Browser Dev Tools. B2B SaaS Product Expertise...
(Salesforce, NetSuite, etc.), and cloud infrastructure. Familiarity with Dynamics, Zendesk, Jira, Atlassian, Gong, and related...
service technologies and CRM systems. Proficiency in Zendesk, Kustomer, or similar platforms is preferred. Exceptional...
: Experience with CRM tools (e.g., Zendesk) and IVRs Support experience in the health, beauty, and wellness industries Prior save...
environment. Experience working with CRM, ticketing, or ERP systems (NetSuite, Zendesk, Salesforce, etc.). Ready to Join BRAVAS...
such as Genesys, Zendesk, SAP, Salesforce, X3, JIRA, Microsoft Windows, Google Docs/Sheets, etc.) Ability to manage multiple...
Infrastructure: GCP, Kubernetes Collaboration: Linear, Slack, Zendesk (for abuse reports) This role may not be a fit...
-volume or phone-based support environment Familiarity with CRM or ticketing systems (Salesforce, Zendesk, etc.) Bilingual...