such as Zendesk, with an understanding of moderation workflows and enforcement tooling. Familiarity with automation and AI-driven...
, with a focus on customers using Zendesk or Salesforce Service Cloud. Oversee the development of actionable sales plans that align... growth, expand market share, and scale Fin's presence among Zendesk and Salesforce Service Cloud users. What skills...
using customer service and product management tools (Zendesk/JIRA) Experience working closely with product management...
user satisfaction. Experience with ticketing platforms such as ServiceNow, Zendesk, or Jira, along with remote desktop...
prioritizing service requests . Other tools to be familiar with: Zendesk, Oomnitza, Lucid Chart Project Management Key...
Platforms: Vitally, Gainsight, ChurnZero Customer Support Platforms: Intercom, Zendesk Conversational Intelligence: Gong...
implementation or engineering roles; experience with Intercom, Zendesk, FreshDesk, HelpScout or similar customer messaging / customer...
Any variance above $50.00 Zendesk ticket response Within 48 hours Sales reconciliations Day 3 of EOM week Monthly...
. Bilingual (English/Spanish) Nice to Have: Experience with ticketing systems such as Zendesk, Freshdesk, or ServiceNow...
Create thorough documentation of processes and procedures leveraging centralized knowledge base (i.e., Zendesk, Confluence...
Create thorough documentation of processes and procedures leveraging centralized knowledge base (i.e., Zendesk, Confluence...
Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce DNS, IPs and other networking concepts...
, preferably using tools like Precursive and Zendesk. Strong organizational skills with an eye for detail and the ability... Privacy Notice for: https://explore.degreed.com/privacy/ https://degreed.zendesk.com/hc/en-us/articles/4409131149458...
, and customer support metrics. Proficient in CRM tools (e.g., Hubspot, Zendesk), support analytics, and data visualization for GTM... and robust reporting capabilities. CRM and Data Optimization: Leverage CRM tools (e.g., Hubspot, Zendesk) to integrate data...
: Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce Web works, networking, and software...
operations while providing leadership with comprehensive insights - leveraging tools such as Zendesk, Assembled, Gainsight... Zendesk, Gainsight and Salesforce Experience using Notion History of promotions or progressive responsibilities at work...
such as Prometheus Experience with Workflow Support platforms such as Jira, Zendesk, Understanding of middleware, proxies...
, Zendesk, ServiceNow, Jira, PagerDuty, Gainsight, etc. Experience driving automation, AI/ML initiatives, and self-service...
and customer relations management systems such as Salesforce and Zendesk. Experience assisting with problems related to 2D... development. Working knowledge of Salesforce and Zendesk software. Experience using and training AI to provide support-related...
platforms such as Salesforce Service Cloud and Zendesk Familiarity with scripting languages such as Python or R Demonstrated...