with platforms like Salesforce, Genesys, NICE, Zendesk, or Five9 required. Certifications in PMP, Six Sigma, or other project...
(i.e., Zendesk AI, Forethought, Ada) to maximize platform capabilities Establish success metrics and ROI measurement framework... utilization of Zendesk AI capabilities currently available but underutilized Integrate AI tools with existing support stack...
. Optimize ticket management processes within the RPM Ticketing system (Zendesk), contributing to SLA improvement strategies...
, macOS, and mobile device support. Experience with ticketing systems (e.g., ServiceNow, Zendesk, Jira). Excellent...
platforms (Salesforce Service Cloud, Zendesk, ServiceNow). 4+ years of experience in stakeholder management and cross...
and organization skills. Preferred Requirements: Corrigo Experience. MCIM / Salesforce Experience. Zendesk Experience. Service...
. Handle escalated billing tasks. We could be a match if: Basic knowledge of Zendesk and familiarity with similar tools...
Teams, and Word. Responsibilities: Responds to a variety of benefit inquiries in a timely manner through email and Zendesk...
, and cloud telephony integrations Experience with CRM integrations (Salesforce, Microsoft Dynamics, ServiceNow or Zendesk...
integrations Experience with CRM integrations (Salesforce, Microsoft Dynamics, ServiceNow or Zendesk) Existing knowledge...
with LMS, QA, and KB tools (e.g. Klaus, Zendesk Knowledge) Excellent facilitation, coaching, and communication skills Fluent...
tool for the job. About this role As Udemy transitions from Zendesk to Salesforce Service and Experience Clouds...
Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk...
of network monitoring tools, SNMP tools, DNS, Zendesk, Slack, Jira, and BGP/OSPF routing protocols. Salary: $90,000...
and developing yourself and others). High proficiency with any of the following: Five9, ZenDesk, Satisfi, Community, eWFM, and Call...
like Zendesk or Jira. Excellent English communication skills (written and verbal). Availability to work M-F: 7-4 PM CT, 8-5 PM CT...
) · Experience in Zendesk is a plus About Veryable At Veryable, our mission is to accelerate next generation capabilities in the...
and or upgrades. Gain exposure to system functionalities, including Zendesk, Aloha POS, NCR products, Parafait gaming software...
under pressure. Familiarity with chat support software (e.g., Zendesk Chat, Intercom, LiveChat, Tidio, Crisp). Basic computer...
center operations. Familiarity with customer service software such as Zendesk, Freshdesk, or Salesforce. Bilingual...