Job Description: Short Description: ITAM Zendesk Administrator Complete Description: Position Summary: The... ITAM Zendesk Administrator is responsible for managing all ITAM-related tickets within the Zendesk platform. Key...
with Microsoft Office and have some knowledge of Smartsheet, Zendesk Technology, Salesforce, and JIRA software tools. Can...
of the Zendesk sales cycle. SC’s must be both sales focused and technically savvy. They must have demonstrated success...), and do not include bonus, benefits, or related incentives. The intelligent heart of customer experience Zendesk software was built...
with IT Service Management (ITSM) principles and processes. Experience using ticketing systems such as Zendesk (or similar...
, and resolving incidents across hardware, software, accounts, and SaaS platforms. Use the ITSM platform (Zendesk) to log, classify..., SharePoint, Teams, OneDrive, etc. You have strong experience with ITSM tools (e.g., Zendesk), MDM platforms (e.g., Jamf...
must be proficient with Microsoft Office and have some knowledge of Smartsheet, Zendesk Technology, Salesforce, and JIRA software tools...
and patch management of voice products. ·Managing Helpdesk Tickets of Telecom related issues using Zendesk. ·Configuring new... ·Ability to document work activities into meaningful incidents or tasks in the Zendesk system. ·Performs all duties...