Job Description Senior Manager, Customer Education Programs Zendesk’s Digital CX team is building the future... of how customers connect, learn, and grow with Zendesk — and education is at the heart of that mission. From onboarding new customers...
support. You are the designated support contact for Zendesk's Premier customers. You are able to understand customer needs... experience. You are the focal point of a global team to major customers and a funnel for their input back to Zendesk. You bring...
Job Description Zendesk’s Enterprise Architecture team is looking for an Enterprise Data Architect (Senior Staff.... What You’ll be Doing: Contribute to and make recommendations to Zendesk’s data ecosystem with a focus on multi-cloud...
in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software..., enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect...
-but not necessarily needed if they have a good CSR background and are tech savvy. They use Zendesk & Slack Must be a highly organized...
platforms (e.g., Zendesk, Freshdesk, Intercom) is a plus Problem-solving mindset and ability to remain patient and professional...
center operations. Familiarity with customer service software such as Zendesk, Freshdesk, or Salesforce. Bilingual...
Help Desk platform (Zendesk), ensuring timely, accurate, and courteous resolution. • Troubleshoots issues related... issue details, troubleshooting steps, and resolution outcomes in Zendesk. • Collaborates with the Network, Operations...
in a pharmacy, medical office, or fast-paced startup Familiarity with Zendesk Physical Requirements Manual dexterity, arm...
. Familiarity with live chat software (e.g., Intercom, Zendesk Chat, Tidio, Crisp). Basic computer and internet literacy. High...
-focused attitude with patience and professionalism. Familiarity with chat support software (e.g., Zendesk, Intercom...
or ticketing systems (e.g., Zendesk, Freshdesk, Jira Service Desk). Ability to multitask and manage time effectively. High...
attitude with patience and professionalism. Familiarity with chat support software (e.g., Zendesk, Intercom, LiveChat, Tidio...
under pressure. Familiarity with live chat software (e.g., Intercom, Zendesk Chat, Tidio, LiveChat, Crisp, or similar). Basic...
center operations. Familiarity with customer service software such as Zendesk, Freshdesk, or Salesforce. Bilingual...
under pressure. Familiarity with chat support software (e.g., Zendesk Chat, Intercom, LiveChat, Tidio, Crisp). Basic computer...
, and interns following established procedures. Monitor the support queue (e.g., Zendesk), triage incoming tickets, and document...