, apply below. Job Overview: Coursera is looking for an AI Bot Strategist to join our Scaled Support Operations team under the Services org. The... improve the Coursera experience. As an AI Bot Strategist and the owner of our AI-driven bot ecosystem (chat...
for leading the strategy including both chatbot and voice bot experiences. This role ensures these tools consistently deliver... interaction data to drive continuous improvement of chatbot and voice bot experiences and align with business goals. Innovative...