. Depending on the type of escalation and the level of engagement needed per customer, the Escalation Manager will either act... escalations related to products, services, account management, customer experience, adoption, and renewal-related topics...
to strengthen client relationships. Develops an account growth plan and consults with line manager to achieve a 10% revenue growth... including risk identification, issue escalation and resolution. Collaborates with functional line management to resolve...
and SLA adherence. Operations Account Management: Serve as the primary operational point of contact and escalation point... an experienced Project Manager 2 to support our fast-growing Security division in Indianapolis, IN. MCA seeks team members who...
on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion. The Client Service Associate...-class, seamless client experience. This role reports directly to Client Service Manager or the Client Service Director...
abnormal findings from Analytical tests to the Manager of Quality Control (Chemistry). Ensures employees operate... and in a timely manner and that the escalation process exists to raise quality issued to the appropriate levels of management...
on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion. The Client Service Associate...-class, seamless client experience. This role reports directly to Client Service Manager or the Client Service Director...