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Keywords: Australian Financial Complaints Authority, Location: Sydney, NSW

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Complaints and Customer Resolution Analyst

Resolution (EDR) cases to regulatory bodies, specifically the Australian Financial Complaints Authority (AFCA) and New Zealand...'s Financial Services Complaints Limited (FSCL). Work across complex cases within insurance such as indemnity disputes, property...

Company: Morgan McKinley
Location: North Sydney, NSW
Posted Date: 04 Sep 2025
Salary: $35 - 45 per hour

Complaints Resolution Specialist

interacting with the Australian Financial Complaints Authority (AFCA), and demonstrated expertise in ASIC complaint data capture.... Requirements Minimum 2 years’ experience in complaints handling, risk & compliance, or similar role (preferably in financial...

Company: Moomoo
Location: Sydney, NSW
Posted Date: 25 Jul 2025

Senior Dispute Resolution Specialist - Investments/Financial Planning 18-24 month Fixed Term contract

complex complaints from consumers and small businesses that have not been resolved directly with the financial firm. Work..., to resolve financial complaints fairly and efficiently. Commitment & Requirements This role requires full commitment for the...

Posted Date: 29 Aug 2025

Manager, Customer Experience

us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial... into action across all customer types, including members, consumers/complainants, paid representatives, and financial counsellors...

Posted Date: 19 Aug 2025

Procurement Specialist

us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial...

Posted Date: 26 Aug 2025

Finance Analyst (Budget and Reporting)

The Finance Analyst undertakes a range of activities around budgeting, financial analysis and forecast, and in managing... financial and other information necessary for the timely distribution of regular management reports to a portfolio of NSW Health...

Posted Date: 02 Sep 2025
Salary: $99938 - 110271 per year

Dispute Resolution Manager

to support all disputes Case Management of Australian Financial Complaints Authority (AFCA) complaints through to file closure... of their cashflow, streamline trade terms and choose the right financial products. We believe Australian businesses are the driving...

Company: Shift
Location: North Sydney, NSW
Posted Date: 30 Aug 2025

Legal Counsel (3 to 4 years PQE)

. Additional Information Supporting General Counsel Provide legal review and input on AFCA (Australian Financial Complaints... of their cashflow, streamline trade terms and choose the right financial products. We believe Australian businesses are the driving...

Company: Shift
Location: North Sydney, NSW
Posted Date: 28 Aug 2025

GM Customer Relations

the overall customer experience. Additionally, you will be responsible for delegating complaint handling authority..., ensuring the team’s capability to manage complex complaints and regulatory requirements, and contribute to industry...

Company: QBE Insurance
Location: Sydney, NSW
Posted Date: 28 Aug 2025