customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales... and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care...
of customer service to internal and retail customers. Pulls parts from stock. Notifies parts manager of out-of-stock parts... for all outside purchases. Stays up to date with Ford factory training. Notifies the service advisor when special ordered parts...