customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales... and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care...
customer complaints promptly, and ensure customer satisfaction metrics are met Must have experience in sales / service writing... profit and loss statements are necessary for success Having a background as a technician or service advisor is preferable...
automotive industry and enjoy providing exceptional customer service, we want to hear from you! Join our team as a Service Writer.... Preferably an independent shop. We're a busy and fast growing automotive service center with lots of opportunity for growth...