will support in the background the whole Customer Service Organization, intercompany business. Responsibilities To deliver...: Function: Customer Service...
Job Description: Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: * 1...) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets...
Job Description: Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: * 1...) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets...
” model, as well as in a rotation during weekends. Work closely with customer support team to communicate the root cause... guidelines. Achieve and understand Service Level commitments for all open systems platform. Document processes and maintain...
. A Day in the Life 1. Installation and Commissioning, Install and configure medical equipment at customer sites (e.g... Conduct routine maintenance and inspections to ensure optimal equipment performance. Maintain service logs and documentation...