Job Title: CX Pre Sales Lead Location: NY/NJ Primary responsibilities: CX presales Lead - For Insurance... in a technical pre-sales or similar role in the technology industry. Experience with driving CX metrics for clients such as NPS...
frameworks, translating brand principles into daily operational guidance. Conduct a full audit of pre- and post-sales inquiries... for operationalizing Tapstitch’s new standard for premium service—transforming high-level CX vision into tangible, repeatable behaviors...
role in supporting our Customer Data Platform sales initiatives. You will be responsible for presenting the product... strategies for high-priority sales opportunities Drive and run the success of Proof of Concept (PoC) engagements, collaborating...
customer experience. What you'll do: Lead performance reporting on digital and pre-agent customer journeys including top... in podcast hosting, production, distribution, analytics and monetization. The Company's advertising sales organization...
customer experience. What you’ll do: Lead performance reporting on digital and pre-agent customer journeys including top... in podcast hosting, production, distribution, analytics and monetization. The Company’s advertising sales organization...
on our product capabilities and support scalable CX growth. You will own an end-to-end content and digital marketing strategy aligned... with Zendesk’s startup positioning to engage startups at every stage—from top-of-funnel awareness to onboarding nurture and sales...
and clients/agencies Lead cross-functional teams in support of client goals, including delivery, operations, media, CX... and translate data analytics throughout the sales process (Pre-sale, optimization, up-sell, analysis, and post campaign reporting...
with sales and customer success teams to support pre- and post-sales conversations Deliver enablement programs that help field... Do Accelerate Product Adoption Lead solution-driven engagements that help customers unlock the full potential of Sprinklr...