POSITION SUMMARY: The Customer Resource Center (CRC) Reporting Analyst is responsible for the effective analysis... and reporting of customer service data (e.g., call flow, call patterns, service levels and abandon rates). The CRC Reporting Analyst...
Contact Center Reporting & Data Analyst $60K-$75K Hybrid work schedule, must be w/in commuting distance to the..., and customer satisfaction, providing insights to optimize call center operations and improve the patient experience. Reporting...
, ethical behavior, and accountability. 🌆 A Call Center Analyst job is available with the City of Fort Worth Water Customer... The Call Center Analyst job responsibilities include: Monitor and analyze contact center performance; generate Contact...
Analyst I Quality Assurance Center | Data & Insights Purpose & Impact The Analyst I is an early-career, data... foundations, develop modern reporting capabilities, and learn how data informs real-world business decisions in a fast-paced...
have the ability to work under pressure and meet tight deadlines. Familiarity with insurance concepts and call center/claims... teams, you'll move beyond reporting to influence how work gets done and how customer outcomes are delivered. You'll...
JOB REQUISITION Americas Delivery Center Finance and Accounting Analyst LOCATION AMERICAS DELIVERY CENTER... on our vision to be the most trusted global consulting firm. Where We Need You Protiviti’s Americas Delivery Center is seeking...
solutions. This is where you and your skills come in. We’re currently looking for: Security Operations Center Analyst... company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center...
solutions. This is where you and your skills come in. We’re currently looking for: Security Operations Center Analyst... company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center...
is seeking a QUALITY ANALYST I to join our PATIENT SERVICE CENTER team! Salary Range: $20.01 - $29.01 Hourly Schedule/Hours...: DAY ONLY, 8 hours Weekend Requirement: Generally No Weekends FTE: FULL TIME, 1.000000 FTE Off Premise On-Call: No...
is seeking a FORECASTING ANALYST to join our PATIENT SERVICE CENTER team! Salary Range: $0.00 - $0.00 Hourly Schedule/Hours... with the Scheduler, Real-Time Scheduling Analyst, and Patient Service Center leadership to ensure alignment between workforce...
Aurora, IL | United States Sr. Analyst Contact Center - Customer Success The Sr. Analyst, Contact Center supports..., reporting, and agent workflows. Serve as the primary business owner for contact-center technology and ensure system...
on a global basis, and fraud Investigations. As a Global Security Operations Center Analyst within our Global Security team..., you are responsible for monitoring, researching, reviewing, and analyzing data sources for dissemination and reporting purposes, to ensure...
Analyst is responsible for producing call volume forecast and staffing requirements, as well as tracking and reporting..., skill assignments, and call center service levels are also functions of the Contact Center Sr. Workforce Analyst...
Analyst is responsible for producing call volume forecast and staffing requirements, as well as tracking and reporting..., skill assignments, and call center service levels are also functions of the Contact Center Sr. Workforce Analyst...
Overview Contact Center Senior Analyst – (Federal Agency Support) Hybrid, Coverage is 8 am to 5 pm EST Monday... through Friday Active Secret Clearance Integral Federal is actively seeking a Contact Center Senior Analyst...
Job Title V&A Data Center Research Analyst Job Description Summary PURPOSE OF THE JOB Provides accurate and reliable... statistical real estate market data to C&W’s V&A National Data Center valuation practice group. Provides an advanced level...
Description: Are you ready to join a growing team? CTG is seeking to fill a Data Center Analyst I opening... for our client in Millsboro, DE. Location: Millsboro, DE Duration: 18-months Overview: Support data center operations through...
Your Day to Day as a Senior Cyber Security Operations Center Analyst: Conduct thorough security assessments, red team... Analyst specializing in SOC tier 3 and red team operations that will report to the Cyber Security Operations Manager. The...
Your Day to Day as a Senior Cyber Security Operations Center Analyst: Conduct thorough security assessments, red team... Analyst specializing in SOC tier 3 and red team operations that will report to the Cyber Security Operations Manager. The...
JOB REQUISITION Americas Delivery Center - Financial Crimes Compliance Experienced Analyst LOCATION AMERICAS DELIVERY... Center is seeking an Analyst to join our financial crimes compliance competency. Embracing Protiviti’s vision of “Bringing...