Overview We are seeking a Senior Contact Center Architect with deep expertise in CallMiner to design, implement..., quality, and operational excellence. Key Responsibilities Lead the architecture, design, and implementation of CallMiner...
As an integral part of the fast‑growing CallMiner Customer Success Team, the Business Analyst 2 plays a pivotal role..., accelerate adoption, and achieve “speed to value” through the CallMiner platform. A balance of technical acumen, AI experience...
software solutions integrated with platforms such as ZenDesk, ServiceNow, Five9, Zoom, and CallMiner. You will guide the..., CallMiner) with internal systems. Ensure the design and stability of VOIP infrastructure, including SIP servers and FreeSWITCH...
, Analytics Tools: NICE Enlighten, CallMiner, Verint Speech Analytics Experience with cloud platforms (AWS, Azure, GCP) and cloud...