Learning Automation Job Title: Contact Center AI & Machine Learning Business Analyst Location: Richardson, TX... excellence and automation initiatives. Position Summary: The Contact Center AI & Machine Learning Automation Analyst...
improvement initiatives. Additionally, this role will play a key part in enhancing our contact center technology, including.... System Enhancements & Call Center Technology (Automation Focus): Support the selection, implementation and optimization...
, and Contact Center teams. The candidate is inherently a critical thinker and problem solver, possessing the ability to look... collaboration (Creative Services, Data Engineering, Marketing, Legal, Compliance, Contact Center, Business Controls etc.) . Develop...