Contact Center Content Specialist (CCCS). In this pivotal role, you'll collaborate closely with government and internal teams... content development. Support the creation and refinement of training materials for contact center agents. Draft...
we do business. The Leidos Civil team is seeking an accomplished Contact Center Content Specialist to join our federal-agency omni... will include crafting, refining, and assessing contact center-specific content, along with creating engaging training materials...
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government programs and services. Proficiency in using CRM systems and other contact center technology. Excellent communication... related to federal government programs and services. As a Tier 1 Information Specialist, you will be responsible for providing...
or General Educational Development (GED) certificate required. Minimum of 2 years of experience in a contact center or customer... and services. Proficiency in using CRM systems and other contact center technology. Excellent communication skills, both written...
government programs and services. Proficiency in using CRM systems and other contact center technology. Excellent communication... related to federal government programs and services. As a Tier 1 Information Specialist, you will be responsible for providing...