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Keywords: Contact Center Transformation Lead, Location: New York City, NY

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Contact Center Transformation Lead

, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value... at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions...

Company: PwC
Location: New York City, NY
Posted Date: 30 Sep 2025

Contact Center Business Transformation – Manager

. This is an exciting opportunity to leverage your knowledge in contact center transformation while mentoring junior staff and contributing...'s Degree - 5 years of consulting and/or industry roles within customer service/contact center operations What Sets...

Company: PwC
Location: New York City, NY
Posted Date: 28 Sep 2025

Contact Center Business Transformation – Senior Manager

and manage client relationships in the realm of contact center transformation. As a Senior Manager, you will serve as a trusted... improvements in performance and effectiveness. Responsibilities - Lead the delivery of client engagements in contact center...

Company: PwC
Location: New York City, NY
Posted Date: 28 Sep 2025

AI Contact Center & CCaaS Implementation - Sr Associate

. Responsibilities - Lead the execution of critical deliverables for Contact Center Transformation, including process maps... Center Transformation, acting as a business analyst and team lead across discovery, design, build, test, deploy...

Company: PwC
Location: New York City, NY
Posted Date: 01 Oct 2025

Agentic AI & Contact Center AI Architect

at a senior level. Responsibilities - Lead the design and implementation of innovative Customer Interaction and Contact Center... and development of innovative Customer Interaction and Contact Center AI solutions. As a Senior Manager you will serve as a strategic...

Company: PwC
Location: New York City, NY
Posted Date: 01 Oct 2025

AI Contact Center and CCaaS Implementation Manager

Customer Experience Technology team, you will help lead the execution of key deliverables for Contact Center Transformation... opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating...

Company: PwC
Location: New York City, NY
Posted Date: 01 Oct 2025

Specialty Seller BPO, Contact Center(Remote) US

a Specialty Seller BPO, Contact Center(Remote) US to join our team in New York, New York (US-NY), United States (US). Position... Summary We are seeking a seasoned Business Process Specialty Seller Contact Center with a proven track record of leading...

Company: NTT Data
Location: New York City, NY
Posted Date: 27 Aug 2025

Specialty Seller BPO, Contact Center(Remote) US

a Specialty Seller BPO, Contact Center(Remote) US to join our team in New York, New York (US-NY), United States (US). Position... Summary We are seeking a seasoned Business Process Specialty Seller Contact Center with a proven track record of leading...

Company: NTT Data
Location: New York City, NY
Posted Date: 27 Aug 2025

Digital Contact & Services Senior Associate

Opportunity As part of the Data and Analytics team you are expected to lead the design and development of Contact Center... and technical skills. Responsibilities - Lead the design and development of Contact Center AI solutions - Mentor and guide...

Company: PwC
Location: New York City, NY
Posted Date: 09 Jul 2025

Business Consulting - Healthcare Transformation - Manager - Patient Access

and centralized contact centers. Ability to lead patient access initiatives which includes clinician management, template management... of patient access functions, including contact center staffing models and technology for various engagement channels Ability...

Company: EY
Location: New York City, NY
Posted Date: 30 Sep 2025

Customer Experience & Service Transformation Management Consultant

working in customer service, customer support, contact center environment or digital customer field including: Solutioning... in evaluating benchmark data (e. g. customer, process, financial benchmarks); web/chat/ email contacts, social media, contact center...

Company: Accenture
Location: Manhattan, NY
Posted Date: 30 Sep 2025

Clinical Transformation Manager - Tri-State Area - Remote

, health care analytics, or driving clinical transformation initiatives with population health programs, Patient Center Medical.... Growing together. The Clinical Transformation Manager (CTM) is responsible for the ongoing clinical management of physician...

Posted Date: 09 Sep 2025
Salary: $71200 - 127200 per year

Clinical Transformation Manager - Tri-State Area - Remote

, health care analytics, or driving clinical transformation initiatives with population health programs, Patient Center Medical.... Growing together. The Clinical Transformation Manager (CTM) is responsible for the ongoing clinical management of physician...

Posted Date: 09 Sep 2025
Salary: $71200 - 127200 per year

Senior Director, Digital Data Experience Transformation, Bureau of Data Technology & Strategy

Job Description The Center for Population Health Data Science (CPHDS)- launched in November of 2023- aims to catalyze... person in this role will lead an agency-wide collaborative effort to empower analysts and researchers across divisions...

Posted Date: 09 Aug 2025

Senior Data Engineer | Growth and Transformation

a Senior Data Engineer within the RV's Client Growth and Transformation team to elevate our lakehouse architecture, lead... brands to deepen customer relationships. Our Data Engineering team sits at the center of these efforts, designing modern...

Posted Date: 15 Jul 2025
Salary: $100000 - 180000 per year

CCaaS Architect Lead -Americas

, AI-driven contact center transformation. Key Responsibilities Strategic Customer Engagement Lead pre-sales discovery... Fortune 100. Job Description The Americas CCaaS Architect Leader will lead Sprinklr’s Contact Center as a Service (CCaaS...

Company: Sprinklr
Location: New York City, NY
Posted Date: 26 Sep 2025

Innovation Lead (CcaaS / CX)

rate exceeds 25%. Job Description We are seeking a dynamic Innovation Lead to drive the transformation... of our healthcare insurance provider’s contact center ecosystem. This role will spearhead the migration from legacy contact center...

Company: Miratech
Location: New York City, NY
Posted Date: 06 Sep 2025

AWS Technical Business Lead – Cloud Practice

Why Join Us? This is your chance to help shape cloud transformation at scale. You’ll be at the center of a global partnership with AWS, working...’s Cloud Practice is seeking a high-impact AWS Technical Business Lead to help drive our global AWS growth strategy...

Company: Kyndryl
Location: New York City, NY
Posted Date: 07 Aug 2025

Director HRBP

of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry... administrative workflows, and oversees accuracy of programs & monitors for strong employee experience May lead a team of HR...

Company: EssilorLuxottica
Location: New York City, NY
Posted Date: 26 Sep 2025

Assc Dir Mgr-Data Management

who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs.... Title: Assc Dir Mgr-Data Management Location: 7 World Trade Center, 250 Greenwich Street, New York, NY 10007 Duties...

Company: Moody's
Location: New York City, NY
Posted Date: 24 Sep 2025
Salary: $191922 - 204650 per year