and have similar experience to what we are looking for, we encourage you to apply. As our CX Operations Lead, you'll drive the... of experience in CX tech, AI operations, or support automation-ideally in a SaaS or platform-driven environment. Proven track...
and management teams to support practice operations, complex surgery scheduling, billing and work queue knowledge and advanced care... to advise on, take lead action on, and provide direction on process improvements initiatives. S/he provides support...
end-to-end marketing and customer experience arm of Sia. Agile and collaborative, our Marketing Advisory Business Line.... Our teams lead full-funnel marketing transformations—from strategy and go-to-market execution to experience design, performance...
) execution for our rapidly growing portfolio of Contact Center and Customer Experience (CX) products. The Senior Director role... expertise in the modern, AI-powered customer experience ecosystem, including cloud telephony infrastructure and core voice...
for seamless operations and exceptional customer service, this role handles scheduling, referrals, revenue cycle management... customer service inquiries and complaints. Lead Role Duties: Resolve escalated operational issues, provide guidance...
,strategic partners in the Customer Service and CX ecosystem Negotiation & Structuring: Lead the end-to-end partnership.... Relationship Management: Serve as the primary point of contact and lead relationship manager for key CX and Customer Service...
people and culture initiatives that drive business results and elevate our customer-facing employee experience. In a high... teams (Sales, CX, Revenue Operations, and associated functions) - ensuring alignment to business goals, performance...
expertise with innovative technology to set a new standard in customer experience and operations—delivering results that scale... customer experience for the world’s most recognizable brands. The Role Crescendo is seeking a Strategic Account Executive...
customers: Partner cross-functionally with Operations, Customer Support, and Carrier teams to ensure seamless execution... and a consistent customer experience. We’re excited about you because You bring 3-5 years of experience in logistics or supply...
, and carrier performance. You will act as a team lead for our Track and Trace team, helping to guide daily operations, coaching... improvements and operational efficiencies Delight customers: Partner cross-functionally with Operations, Customer Support...
customers: Partner cross-functionally with Operations, Customer Support, and Carrier teams to ensure seamless execution... and a consistent customer experience. We’re excited about you because You bring 3-5 years of experience in logistics or supply...
, you will collaborate closely with Engineering, Product, and Customer Experience teams to identify and resolve issues, mentor CX agents...DESCRIPTION At eero we pride ourselves in providing every customer a world class experience. Our mission is to make...
and accurately reflect progress against planned goals and deliverables. - Lead and manage technical deep dives such as requirements... calls for urgent issues, etc. - Lead post-project retrospectives that maximize learning. Ensure that appropriate...
with Product, Engineering, Sales, Marketing, CX and Risk teams. What You'll Do Lead strategic cross-functional planning... of experience in a technical Program Management, development, or operations role with at least 3 years managing technical operations...
that drive efficiency and an improved customer experience Collaborate closely with Account Management and CX leadership..., all while providing an impeccable customer experience along the way. As a Director, you will be tasked with leading your teams to meet...