We’re looking for a Customer Experience Agent (CXA) who combines technical expertise with a passion for delivering... to ensure a seamless experience. Key Responsibilities Customer Support & Technical Assistance Be the first point of contact...
of all things AI, automation and self-serve within Customer Experience. You'll use AI to provide the best support to our customers... and enable our customer experience teams to work more effectively, proactive resolve customer issues, simplify support workflows...
As a highly motivated and customer-focused Technical Support Engineer for our global Cortex XSIAM Focused Services team at Palo..., detailed documentation to support internal teams and enhance the customer support experience Lead or support root cause...
As a highly motivated and customer-focused Technical Support Engineer for our global Cortex XSIAM Focused Services team at Palo..., detailed documentation to support internal teams and enhance the customer support experience Lead or support root cause...
. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer... to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high...
. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer... to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high...
's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer... partnership. You would lead transformation—not just platform rollout—by aligning Sprinklr’s technology to the customer’s support...
Be a change agent for new capabilities delivered Support and participate in vendor selection activity by collating high-level... We are looking for a Senior Business Analyst to work on one or more projects within our Customer portfolio of projects, bridging the gap...
Be a change agent for new capabilities delivered Support and participate in vendor selection activity by collating high-level... We are looking for a Senior Business Analyst to work on one or more projects within our Customer portfolio of projects, bridging the gap...
members. Key responsibilities of this role include enhancing agent technical expertise and delivery of timely customer care...+ direct reports in the Customer Service field. Preferred qualifications: - Experience working in tech / internet / BPO...
members. Key responsibilities of this role include enhancing agent technical expertise and delivery of timely customer care...) and develop strategies to improve overall customer experience. - Ensure that customer service representatives provide accurate...
, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We're an international..., and other stakeholders, and build scalable, production-grade AI solutions that address customer needs and enable operational excellence...
as a Customer Key Account manager, overviewing the technical management of all Escaped Quality risks and Warranty claims..., Technical, Finance, Legal departments) Internal Go-to person for all activities post-delivery (CoC) affecting his customer...
Strong customer relations skills, and ability to work and integrate in an already established team Experience of contract... where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re...
or helpdesk agent Experience working with Google Workspace, Okta, MDM software and Atlassian (Confluence and Jira Software... on prem technology to support is a plus Experience building configuration profiles and policies Experience deploying...
advancements in AI agents, including multi-agent systems and agent evaluation frameworks. PREFERRED QUALIFICATIONS - Experience... with relevant industry experience to join our Rufus Features Science team in London. You will work at the intersection of the latest...
, driving sales performance, and improving customer experience. Responsibilities: Own the product vision, roadmap... software development best practices, customer experience design, and has strong problem-solving and commercial awareness...
. Support pricing strategies, customer profitability analysis, and go-to-market planning with robust financial modelling... with strong commercial acumen and technical expertise in IFRS reporting. Minimum of 5 years PQE Proven experience in a senior finance role...
, you’ll design, build and optimise complex multi-agent prompt pipelines that directly power our product and customer outcomes... of our prompt architectures. You’ll need to be deeply immersed in the latest techniques across prompting, LLM behaviour, multi-agent...
mining, predictive analytics, and intelligent decision support systems, while also incorporating complementary... language processing where they provide strategic value. Beyond our customer-facing products, you'll drive internal...