Our Client, a prominent company in the retail sector, is seeking a Customer Service Operations Manager to lead... their customer service team and enhance the overall customer experience. This role involves overseeing the operations of the customer...
telecommunication industry. ITIL foundations certification Customer Service and Project Management Experience Possess virtual team.... about you Degree level or equivalent (Business or Science Degree); 8+ years of experience, preferably in a customer support in the...
telecommunication industry. ITIL foundations certification Customer Service and Project Management Experience Possess virtual team.... about you Degree level or equivalent (Business or Science Degree); 8+ years of experience, preferably in a customer support in the...
telecommunication industry. ITIL foundations certification Customer Service and Project Management Experience Possess virtual team.... about you Degree level or equivalent (Business or Science Degree); 8+ years of experience, preferably in a customer support in the...
telecommunication industry. ITIL foundations certification Customer Service and Project Management Experience Possess virtual team.... about you Degree level or equivalent (Business or Science Degree); 8+ years of experience, preferably in a customer support in the...
Prepares periodic customer service reviews Handles non-commercial customer queries and complex customer service issues... Proactively inform customer and end-users in advance of any anticipated service interruptions Provides capacity analysis...
Customer Management Supporting Sales, Presales and Project Managers Engineering Service Scoping Customer Focus Leadership... point for escalation of customer issues Ensures the proper technical resource allocation to CSS service Understands...
Prepares periodic customer service reviews Handles non-commercial customer queries and complex customer service issues... Proactively inform customer and end-users in advance of any anticipated service interruptions Provides capacity analysis...
. (measure service provided against defined Service Level Agreements). Increase the value that Orange delivers to a customer..., and deliver continual service improvement. To be the Customer’s primary senior point of contact within Orange, for all escalated...
team monthly and collect the FC from the customers. Collect and submit the FC and send it to the customer service...’s degree or above (no specific major fields required) +3 years' experience in Customer Service or Supply Chain of business...
in a customer service or supply chain role. Proficiency in using JDE (JD Edwards ERP System) or a similar enterprise resource... Documentation Finance Planning Microsoft Office Customer Service Business Sales Communication Management...
Job Purpose Provides outstanding customer service in a Solution Center team through handling inbound and outbound...). Banking Knowledge. 1+ years of experience as a Call center/Customer service Agent. Banking background industry...
Customer Support Manager Opportunity Lead, Inspire, and Elevate Customer Experience An exciting opportunity... has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning...
JOB TITLE Senior Manager - Customer Care | MAF Retail | Head Office Egypt ROLE SUMMARY The Senior Customer Care... Manager is responsible for leading and directing overall service-related activities for Carrefour EGYPT, UGANDA, KENYA...
to deliver excellent customer service and exceed customer expectations - Act as store-in-charge during the Store Manager... customer service and exceed customer expectations - Act as store-in-charge during the Store Manager's absence, ensuring smooth...
Role Purpose: The Customer Delivery Senior Project Manager is responsible for leading the delivery of large customer... Agile Portfolio Lead or Program Manager, depending on the delivery structure. Key Responsibilities The Customer Delivery...
, and retention across all asset classes. Service Operations & Excellence: Lead customer-facing channels, including the call... and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow...
Financial Services B2B Manager is responsible for shaping and driving the strategic vision for the organization's B2B product... offerings. This role leads on identifying market opportunities, understanding customer needs, and leveraging emerging...
in a service-oriented manner. Work with Client and Manager to develop and implement improved/new processes that improve service... in Customer service and hospitality. Relevant experience in soft services, Asset Management, dining, working towards service KPIs...
and are looking for a highly motivated Manager to support the growth of our Managed Service business in this area. The primary objective...Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Internal Firm Services...