The Customer Service Representative will handle between 60 to 70 phone calls or e-mails per day and responds... as directed by the Customer Service Manager. This opportunity offers a growth path for larger roles within the organization...
The Customer Service Manager - Tier 1 is entrusted with the leadership and oversight of the front-line customer support... resolution of cases, providing advanced guidance to Tier 1 CSRs, and fostering continuous improvement focused on leveraging...