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Keywords: Customer Success Director, Location: Boston, MA

Page: 1

Director, Internal Enablement, Customer Success

responsible for equipping Toast's Support and Customer Success teams to deliver a high-quality, consistent, and efficient customer... Support outcomes (Customer Satisfaction Score and Time To Resolve) and Customer Success outcomes (Net Revenue Retention...

Company: Toast Inc
Location: Boston, MA
Posted Date: 21 Nov 2025

Customer Success Director

for all. Position Summary: Reporting to the Vice President of Group Customer Success, this Director will have overall responsibility... customer success in their book by curating amazing customer experiences and the achievement of customer outcomes on the...

Company: Athena Health
Location: Boston, MA
Posted Date: 14 Nov 2025

Director of Customer Success, Enterprise

for a mission that matters at a company where you matter. Your Impact As a Director within Axon's Customer Success organization... is designed to foster meaningful teamwork, mentorship, and shared success. Reports to: Senior Director of Customer Success...

Company: Axon
Location: Boston, MA
Posted Date: 07 Nov 2025

Director of Customer Success Operations

and strategic growth. Position Summary The Director of Customer Success Operations leads the processes, systems, and analytics... with business goals. By linking operational performance to financial outcomes, the Director ensures Customer Success contributes...

Company: Foundry
Location: Boston, MA
Posted Date: 21 Oct 2025

Director, Customer Success (Expansion) - Managed IT Services

available for a Director of Customer Success! The Dir, Customer Success (Expansion Team) leads All Covered’s strategic customer growth...), and Technology Procurement Services (TPS), and contributing to core Customer Success KPIs through the RARE framework—Retention...

Company: Konica Minolta
Location: Boston, MA
Posted Date: 04 Oct 2025

Director, Customer Success

level through a deeper understanding of their bodies and daily lives. WHOOP is seeking a Head of Customer Success to build..., define, and scale our Customer Success function. This leader will establish the strategy, playbooks, and tools that drive...

Company: Whoop
Location: Boston, MA
Posted Date: 26 Sep 2025
Salary: $145000 - 175000 per year

Client Success Director, Salesforce Practice

About the Client Success Director role This role can be in our Boston office or Remote for those outside of MA The... Client Success Director (CSD), Salesforce Practice, leads a Client Success team within Verndale’s Salesforce practice...

Company: Verndale
Location: Boston, MA
Posted Date: 05 Nov 2025
Salary: $150000 - 200000 per year

Associate Director, Omnichannel & Advanced Analytics Technology – Stakeholder Success Lead

About This Role The Associate Director, Omnichannel & Advanced Analytics Technology – Stakeholder Success Lead (SSL... Success Lead, you will go beyond simply escalating issues—you will take an active role in problem-solving, ensuring...

Company: Biogen
Location: Cambridge, MA
Posted Date: 01 Oct 2025

Senior Customer Success Executive

Boston Area. Travel: 30-40% Reports to: Director of Customer Success, Major Accounts What You'll Do: Lead customers... for a mission that matters at a company where you matter. Your Impact: We are seeking a Customer Success Manager (CSM) who...

Company: Axon
Location: Boston, MA
Posted Date: 13 Nov 2025

Senior Director Enterprise Customer Care

people leader who encompasses Toasts Values and has experience building and leading teams in a fast-paced customer success..., Engineering, and Customer Success to drive root-cause analysis, product quality improvements, and customer-driven innovation...

Company: Toast Inc
Location: Boston, MA
Posted Date: 16 Nov 2025

Director, Agentic Performance Marketing

and service providers - alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount... pet lovers! Our Opportunity Chewy is seeking a Director, Agentic Performance Marketing to accelerate the evolution...

Company: Chewy
Location: Boston, MA
Posted Date: 23 Nov 2025

Regional Director Restaurant Partnerships - Northeast

Regional Director Restaurant Partnerships - Northeast Who we are: Dinova operates a business dining program... Ability to work independently to achieve goals and with a team to collaborate on opportunities, resolve customer issues, share...

Company: Dinova, Inc.
Location: Boston, MA
Posted Date: 22 Nov 2025
Salary: $65000 - 80000 per year

Associate Director, HCP Branded Marketing & Strategy

: As the Associate Director of HCP Branded Strategy and Marketing, you will be a champion of Takeda’s culture and values..., and a deep understanding of HCPs behavior to deliver an exceptional customer experience. The ideal candidate combines...

Company: Takeda
Location: Cambridge, MA
Posted Date: 22 Nov 2025

Director, eCommerce Technology

success in improving data quality and efficiency You are proficient in database management, ETL processes, and report... on...: YOUR OBJECTIVE As the Director of eCommerce Technology, you will be responsible for developing and executing our technology...

Company: Life is Good
Location: Boston, MA
Posted Date: 21 Nov 2025

Task Force Finance Director

, and humility, and celebrate success with all they do. Task Force - Hotel Director of Finance/Controller This is a 100% Task... documentation and justifications. Partner with leadership team to achieve hotel goals of flawless care of the customer, delivering...

Posted Date: 21 Nov 2025
Salary: $3000 per month

Director, Head of Marketing

. We're looking for a hands-on, strategic Director of Marketing to join our team and take ownership of our go-to-market motion...) that speaks like a scientist, not a marketer, in partnership with our internal team of PhD subject matter experts. Turn customer...

Company: Drug Hunter
Location: Boston, MA
Posted Date: 21 Nov 2025

Associate Director, Site Merchandising - Healthcare

and our partners vets and service providers alike. Our success is measured by the happiness of the people and pets we serve, not simply..., and thank our loyal pet lovers! Our Opportunity: Chewy is seeking a Associate Director, Head of Healthcare, Content...

Company: Chewy
Location: Boston, MA
Posted Date: 21 Nov 2025

Associate Director, Data Engineering and Automation

. Job Description Are you looking for a patient-focused, innovation-driven company that will inspire you and empower you to shine? Join us as an Associate Director..., or other business units/functional areas/regions. You frequently interact with equivalent-level managers and customer representatives...

Company: Takeda
Location: Cambridge, MA
Posted Date: 21 Nov 2025

Director of Rehabilitation

Responsibilities Director of Rehabilitation Summary: The Director of Rehabilitation (DOR) is responsible... and state regulations. The DOR will achieve specific patient care, employee relations, customer service, and financial...

Location: Boston, MA
Posted Date: 21 Nov 2025
Salary: $39 per hour

Director, Global B2C Seller CRM

to serve as Director of Global B2C Seller CRM - a highly visible role at the intersection of data, technology, and customer... engagement for millions of users through email, push notifications, in-product messaging, and more. As Director of Global B2C...

Company: eBay
Location: Boston, MA
Posted Date: 21 Nov 2025