We are looking for a Principal Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor... role within a CSM role is mandatory. Effective customer-facing communication skills. Proven success in and genuine...
their lifecycle. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success...-facing customer success, account management or strategic consulting organization. SaaS or Consumption-based Technology...
, and contributing to customer health and retention. You will work closely with and learn from the Senior Customer Success Manager... deal execution and improve the experience for both lawyers and their clients. We are growing our Customer Success team...
to date with Customer Success industry trends · May be assigned as Customer Success Manager for some customers Key Success Factors...Job Description: Purpose of the role Part of the customer success leadership team, supporting the heads of Customer...
and transitions are a few items owned by the CSM that are critical to the success of our customer's cloud journey. At AWS...Description As an Amazon Web Services (AWS) Sr. Customer Solutions Manager, you will be responsible for helping...
time to value Partner closely with the Customer Success Manager, who remains the primary relationship owner for the... As a Customer Enablement Manager, you'll own the end-to-end onboarding and customer training experience, ensuring every customer...
FOR US As our new Principal Customer Success Manager (CSM), you will play a key role in building strategic partnerships with our clients... — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills...
as a Campaign Manager and become the vital link between our clients and their campaign success! About the Role As a Campaign... Manager, you'll be the driving force behind exceptional customer experiences. You'll coordinate campaigns from inception...
Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine... alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating...
as a Campaign Manager and become the vital link between our clients and their campaign success! About the Role As a Campaign... Manager, you'll be the driving force behind exceptional customer experiences. You'll coordinate campaigns from inception...
Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine... alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating...
, Business Developer, Lead Generation, Marketing Manager, Partnerships Manager, Client Success, Customer Success, Sales Account... and strategies. You will be collaborating with our team of BDMs, your Client Success Manager and Team Assistant to deliver a high...
Manager (CSM) who thrives in managing customer relationships and overseeing field operations. This role is perfect... and be part of our journey to revolutionize the industry! 🙌🏼 Who Are We Looking For? We are seeking a Customer Success...
as a Senior Consultant, Senior Technical Account Manager, or Senior Customer Success Manager, bringing strategic insight... ability to mobilize teams and drive actions that lead to organizational and customer success. Service Management Experience...
within the Customer Success tribe. Ensure the timely and high-quality delivery of initiatives, epics, and features... approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture...
-term customer value, and positioning ServiceNow solutions as strategic platforms for enterprise-wide digital transformation... closure Position ServiceNow offerings (ITSM, ITOM, ITAM, CSM/CRM, IRM, AI-driven solutions) as business outcomes, not just...