to be hiring a Staff Machine Learning Scientist for the AI Agent product at Zendesk. You will own a designated product area... or Engineering Manager/Director - 45 minutes About Zendesk Zendesk builds software for better customer relationships. It empowers...
technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding..., including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product...
revolutionized. At Zendesk, we don’t watch the future unfold. We build it. As the architects of the AI-powered Resolution Platform... intersection of human talent, technology, and relentless reinvention. Come help us make Zendesk a Customer Success career...
technical support to the sales team by analyzing customer requirements and recommending the most effective use of Zendesk... across Zendesk for Contact Center product suite, leading technical discussions and providing expert recommendations. Partner...
for revolutionizing customer experiences through optimized Zendesk implementations. The ideal candidate will have extensive experience... with their transformed Zendesk ecosystems. Key Responsibilities: Relationship Building: Establish and nurture strong relationships...
Job Description Zendesk is seeking an exceptional Zendesk Consultant to become an integral part of our CX Accelerator... Team. This pivotal role demands a deep expert in Zendesk products, capable of hands-on configuration and delivering...
aspects of the Zendesk sales cycle, particularly focusing on the transformative impact of artificial intelligence... to develop reference architectures that support client solutions. The intelligent heart of customer experience Zendesk...
for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk solutions. It is an exciting... objective of the CSM is to ensure Zendesk customers realize business value and outcomes from their investment in Zendesk...
interactions every year. With around 500 agents operating daily in Zendesk, and a wider ecosystem powered by Twilio (voice routing... requirements. Collaborate with engineering, operations, and CX teams to ensure alignment across Zendesk, Twilio, Google CCAI...
interactions every year. With around 500 agents operating daily in Zendesk, and a wider ecosystem powered by Twilio (voice routing... requirements. Collaborate with engineering, operations, and CX teams to ensure alignment across Zendesk, Twilio, Google CCAI...
, requests, and resolutions in our service management platform (Zendesk) Manage hardware and software assets following...
‘Jobs-to-be-Done. Proficiency with all Sales Tools (Salesforce, Jira, Zendesk, Google Docs, Zoom, Power BI, Hubspot, BaseCamp, etc). Ability...
: Experience using CRM tools (training provided on Zendesk and Dixa). Requirements Key Responsibilities: Reconnect...
. Manage our helpdesk (Zendesk) to ensure all support tickets are acknowledged, tracked, escalated, and resolved within SLAs...
and independently. Familiarity and hands-on experience with CRM platforms such as Gorgias or Zendesk. A genuine passion...
. Use Doccla tools (Zendesk/doccla platform) to log and track every interaction, ensuring consistency and strong quality... Comfortable using systems like Zendesk or similar tools Tech-Comfortable Mindset Ability to guide less tech-confident patients...
and professional under pressure. Experience with helpdesk tools (Zendesk, Intercom, Jira Service Desk). Strong organizational...