success patterns and scale best practices across the customer base, helping codify strategic motions for use by the broader... and reputation across the region. What you'll bring to the role: 5+ years of experience in Customer Success, Technical Account...
team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute... programs and common to their industry. Leads the strategic execution of program planning and customer-facing program reviews...
a strategic, data-driven, and hands-on leader to serve as our Head of Customer Success Operations. Reporting to the VP of Customer... Success, you will own the systems, processes, insights, and operational frameworks that enable predictable, scalable customer...
to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific... that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities...
Job Description: About the Role: Grade Level (for internal use): 09 The Team: The Customer Success team... into their workflows. You will also build skills that support multiple career paths within Customer Success, Relationship Management, Sales...
Job Description: About the Role: Grade Level (for internal use): 10 The Team: The Customer Success team... a world-class customer experience. Your focus may include client migrations, onboarding new users, or supporting global...
Customer Success Managers are responsible for providing world-class strategic partnerships to our end clients. This role.... Customer Success Managers for Health Plan ensure optimal adoption of Collective Medical's technology, align our product...
and Legal teams to ensure all contracts are accurate About you: 3+ years of Sales / Customer Success / Account Management... Customer Success Platforms such as Gainsight, ChurnZero, Vitally etc. Consistent track record of achieving personal and team...
foundations of Customer Success at Notion: As an early member of our sales/success team, you'll be instrumental in helping define... company You have a track record of success in your current Customer Success or Account Management role Experience...
a strategic, data-driven, and hands-on leader to serve as our Head of Customer Success Operations. Reporting to the VP of Customer... Success, you will own the systems, processes, insights, and operational frameworks that enable predictable, scalable customer...
approach to customer success. The CSM also utilizes internal tools and processes to keep management and teams... customer success plans to drive adoption, expansion, and long-term growth of Planview products across the customer enterprise...
management and program maturity Conduct success reviews to gauge progress, identify areas for improvement, gather and maintain... preferred. Advanced degree a plus 7-13 years of work experience in a Customer Success role Experience working in Fortune 500...
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.... Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer...
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.... Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer...
and stakeholders. Increase customer retention and adoption rates by conducting regular check-in calls, developing success plans... largest customers, responsible for driving customer adoption with a key focus on customer retention. The Sr. CSM...
point of contact with the customer. Communicate with customers via phone or in person to receive instructions for shipment... customer and operational expectations are met. Coordinates with warehouse personnel to manage account activities, ensuring...
and other relevant applications. Customer relationship building skills. Organizational abilities to include time and task management... service personnel. Proven capacity to review customer contracts at length to gain high-level understanding of contractual...
at all times and reports discrepancies to the Site Supervisor or Program Manager as needed. Assist the Site Supervisor...Description : The YMCA of South Florida is now hiring a Success Coach for our Youth Development Team in Broward...
We are seeking a Customer Success Advocate (CSA) to join our dynamic Customer Success team. This role focuses... for success by customer role Support escalation management Customer Account Review participation leading Value Assessments Aid...
, Platform Support and Customer Success Manager to streamline internal processes and improve data management experience... innovative and creative solutions to our customers. We're looking for a Senior Customer Success Architect that will be based...