We are helping an on-demand, autonomous ride-hailing company hire Customer Support - Rider Operations to ensure the... rider operations. As Customer Support - Rider Operations, you will serve as the real-time, human point of contact...
Our Client, an AV Manufacturing company, is looking for a Rider Operations for their Foster City, CA location.... Responsibilities: Provide live rider support before, during and after missions through a variety of support channels Collaborate...
The Rider Operations team at Zoox ensures the success of all customer interactions with our robotaxi service... real-time rider support during customer rides. We are seeking an experienced manager who will scale and lead the team...
Our Client, an AV Manufacturing company, is looking for a Rider Operations for their Foster City, CA location.... Responsibilities: Provide live rider support before, during and after missions through a variety of support channels Collaborate...
), Customer Lifetime Value (CLV), and CLV:CPAR (Cost Per Acquired Rider) ratio by channel. Conduct proactive analyses to identify.... In this role you will: Partner with Marketing, Operations, and Executive teams to finalize and maintain the definitions of core...
Operations plays a critical role in operationalizing and scaling the policies and procedures that support our Fusion Center teams..., you will build and maintain a Support Knowledge Base by creating clear, accurate internal documentation and customer-facing Help...