Skill required: NA - Customer Service Delivery Designation: Del Center Strategy & Ops Analyst Qualifications... strategy.) The team also works on managing the scaling of cost and provisions in the center appropriate to the type and volume...
. For more information, visit Lowes.com. Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving... our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers...
, and enhance customer experience across the front and back office. They focus on optimizing contact center performance, automating... analysis and recommendation. Projects include enhancing First Contact Resolution, Ops outcome metrics improvement, Fungibility...