Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy... to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk...
The Front Desk Agent at the Hilton Garden Inn Cleveland Downtown is responsible for providing overall positive guest... information when taking room reservations and follow rate quoting scenario. Be knowledgeable of the front desk computer system...
The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus... and courteous service. Assist guests with luggage upon arrival and departure. Clean the Front Desk area, Lobby areas, Back Office...
reservations, answer guest inquiries, and address complaints promptly. Maintain a clean and organized front desk area. Provide...
and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions...
education degree (GED) required. Previous experience in a Front Desk or customer-facing role is preferred. Knowledgeable..., and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Guest Service Agent is responsible...
, and professional manner. Perform front desk related functions, which include checking guests in and out, promoting company programs...) What you will do: Serve as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional...
with disabilities to perform the essential functions. Perform the duties of a front desk agent, including guest check-in/check-out...The Night Auditor is responsible for overseeing the nightly operations of the front desk, ensuring that all financial...
management team with supervising the front desk / guest service positions of the hotel. Ensures Drury Hotels’ policies... and sales programs. Performs duties of guest service agent, night audit or other positions as needed. Requires ability to handle...