Front Desk Agent is the first point of contact for guests and plays a key role in creating a welcoming, professional.... Maintain a tidy and organized front desk area. Collaborate with other departments to ensure guest satisfaction. Handle guest...
exceptional service throughout their stay. You and the entire front desk team are dedicated to ensuring guest satisfaction...: One year of Front Desk experience in hotels preferred One year of experience working in customers service or a guest-facing...
, professional and friendly manner with a focus on service recovery when applicable. Performing front desk agent duties as necessary... Supervising procedural aspects of the hotel’s front office (Including Front Desk, Valet, PBX, and Reservations if applicable...