Position: Genesys Cloud Developer Location: Remote Long Term Contract Job Description We are seeking... an experienced Genesys Cloud Developer to design, develop, and support contact center solutions using Genesys Cloud (PureCloud). The...
Strong experience with Genesys Integration Platform Major Framework components include Configuration Server..., Configuration DB, Stat Server, Interaction Concentrators ( ICON ), Solution Control Servers ( SCS ), Message Server, Genesys...
. DS Technologies Inc is looking for Genesys Platform Engineer – Pure Engage (On-Prem) role for one of our premier clients. Job Title...: Genesys Platform Engineer – Pure Engage (On-Prem) Location: Onsite – Phoenix, AZ Position Type: Contract Only W2 Position...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
experience. - Experience with Amazon Connect, Genesys, or other contact center platforms. - Familiarity with scheduling...
experience. - Experience with Amazon Connect, Genesys, or other contact center platforms. - Familiarity with scheduling...
experience in a Workforce Management role in a contact center - Expert with call center staffing tools (i.e. Genesys WFM...
experience in a Workforce Management role in a contact center - Expert with call center staffing tools (i.e. Genesys WFM...
tools: Mentor DX Designer or equivalent. High Frequency Structure Simulator (HFSS) or equivalent. SystemVue/Genesys...
Background working on call center applications Experience with Genesys or AI platforms Exposure to voice analytics...
and technical guidance to junior members of the network engineering team Skills: Mandatory Skills : Genesys Contact-Center, HP...
Frequency Structure Simulator (HFSS) or equivalent SystemVue/Genesys or equivalent Advanced Design System (ADS...
Strong knowledge of Contact Center platforms - experience with Genesys Engage / PureEngage data (InfoMart, GAAP, GIDB... to integrate and transform data from Genesys (InfoMart, GAAP, SpeechMiner) and cloud-based CCaaS platforms (e.g., Five9, Google...
Qualifications: Experience in a digital-first or fintech banking environment. Expertise in workforce management systems (Genesys...
Structure Simulator (HFSS) or equivalent SystemVue/Genesys or equivalent Advanced Design System (ADS) or equivalent...
Structure Simulator (HFSS) or equivalent SystemVue/Genesys or equivalent Advanced Design System (ADS) or equivalent...