Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
) is preferred. Familiarity with Genesys Cloud, NICE, or similar platforms is beneficial. About Us Cedars-Sinai is a leader...
, and member-friendly; Administer and optimize cloud-based phone systems such as Genesys Cloud for efficient member communication... experience with Genesys Cloud or similar cloud-based phone systems. CISSP (Certified Information Systems Security Professional...
dashboards, Genesys contact center data, Microsoft Dynamics CRM, and workforce management systems, ensuring accuracy... with CDC standards and federal guidelines. Tools & Technologies: - SKPI - Performance metrics and KPI tracking - Genesys...
dashboards, Genesys contact center data, Microsoft Dynamics CRM, and workforce management systems, ensuring accuracy... with CDC standards and federal guidelines. Tools & Technologies: - SKPI - Performance metrics and KPI tracking - Genesys...
dashboards, Genesys contact center data, Microsoft Dynamics CRM, and workforce management systems, ensuring accuracy... with CDC standards and federal guidelines. Tools & Technologies: - SKPI - Performance metrics and KPI tracking - Genesys...
dashboards, Genesys contact center data, Microsoft Dynamics CRM, and workforce management systems, ensuring accuracy... with CDC standards and federal guidelines. Tools & Technologies: - SKPI - Performance metrics and KPI tracking - Genesys...
center technologies (e.g., Salesforce, Zendesk, Five9, Genesys). Strong analytical skills, excellent verbal, written...
Qualifications: Master's Degree in related field may apply to applicable years of experience. Prior experience in Genesys...
. Experience with EPIC scheduling (Cadence, Referrals, or Decision Tree workflows) is preferred. Familiarity with Genesys Cloud...
Experience with interaction distribution systems such as Genesys Pure Cloud. Minimum Requirements: High School Diploma/GED...
such as Genesys Pure Cloud. Automotive industry knowledge. MINIMUM REQUIREMENTS High School Diploma/GED and generally less than...
Telecom Engineer is responsible for the design and implementation of complex Cisco, Genesys and various other voice... such as Contact Centers (PCCE & Genesys), Interactive Voice Response (IVR), Call Recording, CDR, Computer Telephony Integration (CTI...
, Genesys, iCA, Gladly, Zendesk, Avaya and Eddie GXO is a leading provider of cutting-edge supply chain solutions to the...
such as Genesys, Zendesk, SAP, Salesforce, X3, JIRA, Microsoft Windows, Google Docs/Sheets, etc.) Ability to manage multiple...
and collaboration platforms such as CUCM, Genesys, Avaya OneCloud, and Twilio Voice network experience including SIP head end design... SkillCategoryTest1_MN Genesys Inbound Voice Yes 1 7+ years SkillCategoryTest1_MN IT IS_CNS_Contact Center_Cisco Yes 1 7+ years...