Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
and Genesys contact-center platforms. Owns day-to-day issue triage via ServiceNow, coordinates global tech teams for fixes... clarity, consistency, and usability 5. Contact Center Platform Support Support Genesys Cloud or similar platforms...