Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical... guidance, and mentoring engineering teams. The ideal candidate will have deep expertise in Genesys Cloud architecture...
, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical... guidance, and mentoring engineering teams. The ideal candidate will have deep expertise in Genesys Cloud architecture...
, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical... guidance, and mentoring engineering teams. The ideal candidate will have deep expertise in Genesys Cloud architecture...
. Ability to review tickets, recorded calls, and coach. Preferred experience with ServiceNow and Genesys. Identify trends...