will include: Technical Expertise: Having good experience of developing IVR voice/digital flow/bot flows using Genesys Cloud.... Utilizing your hands-on experience with the Genesys Cloud application interface to troubleshoot issues effectively. Identifying...
and system requirements that might require Health Cloud, Service Cloud, Community Cloud, Marketing Cloud, Heroku, or integration... software as a full-stack developer, with a strong orientation towards Salesforce-based technologies and having worked in DevOps...
/contact center platforms: Avaya, Cisco, Genesys, Zoom, RingCentral. Understanding of API integrations, cloud deployments..., SQL, JAVA, HTML, CSS, APACHE, SQL Developer, XML etc. Deep understanding of Avaya applications (OD, AEP, POM, Predictive...