and Implementation experience with contact center solutions On-premise and Cloud. Genesys Cloud, Engage, NICE, Virtual Hold, Cloud... computing (AWS, Azure), Containerization (Docker, Kubernetes). Configure and troubleshoot Genesys software and hardware...
: Professional Certification (GCX-GCP) Genesys Cloud CX: Developer Certification (GCX-GCD), Genesys Cloud CX Specialist... enterprise strategic initiatives and projects Low to moderate level Genesys Cloud / Amazon Connect builds and/or changes...