performance indicators (KPIs) such as customer satisfaction, service level compliance and transactional accuracy Support teams... to Business (B2B) and Business to Consumer (B2C) customers, intermediaries and fuel card customers Handle customer contacts...
Strong, passionate supporter of customer service excellence Fluent English and German is a must Excellent communication skills, self... with customer requirements and applicable Order Rules Ensure on-time order entry, validation and booking of customer orders Screen...