Job Description The Global Omnichannel Customer Engagement Lead will be responsible for delivering seamless and engaging experiences... in a consistent and impactful manner Be seen as an SME championing strong customer engagement though omnichannel strategies Build...
Job Description The Global Omnichannel Customer Engagement Lead will be responsible for delivering seamless and engaging experiences... in a consistent and impactful manner Be seen as an SME championing strong customer engagement though omnichannel strategies Build...
measurable business value and support customer-centric strategies. Key Accountabilities Solution Design & Architecture: Lead..., profile stitching, and omnichannel activation. Experience in customer data platforms, personalization engines, and marketing...
, is key to this mission. Join us to define and implement retail processes and customer engagement across various channels... of our customer-centric strategy, integrating retail, sales channels, and hospitality to ensure exceptional, personalized customer...
, Milan, São Paulo, Capri LOCATION: Florence or Milan The Retail Director will lead our global retail initiatives. The..., procedures and policies, to deliver best-in-class omnichannel customer experience and maximize the business opportunities...
segmentation models). Advance omnichannel strategy, enabling seamless, insight-driven engagement across all customer touchpoints... planning, and customer engagement. Build and implement strategic frameworks for market segmentation, account management...
Tech, Product, and Data teams to enhance platform capabilities, customer data strategy, and analytics infrastructure. Lead..., and innovation. Influence internal stakeholders across EMEA and Global HQ to embed digital-first thinking and customer centricity...
segmentation models). Advance omnichannel strategy, enabling seamless, insight-driven engagement across all customer touchpoints... of omnichannel capabilities (e.g. Sobi Pro, VAE, CLM), integrating insights from segmentation to personalize engagement. Lead...