We believe conversations will become the #1 way to shop. At Gorgias, we're building the platform that makes this real..., Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every...
, Salesforce, Gorgias, Loop Returns), escalations, and service KPIs. Own Salesforce Rollout: Drive setup, customization...
Do Lead Operations: Manage order flows (Shopify, NetSuite, Salesforce, Gorgias, Loop Returns), escalations, and service KPIs...
details, and brand storytelling to confidently educate and inspire clients Technology & Process Optimization Administer Gorgias... for ticket routing, automation, and performance tracking Oversee Gorgias, eCommerce Returns Portal and Repairs Portal—ensuring...
mapping tools (e.g., Clarity,), and A/B testing platforms. Experience with CRM tools, Gorgias, and other DTC eCommerce tools...