Job Details It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures. MOHG Code of Conduct requires that all business activities and business decisions comply with the gene...
locations around the world. Job Description 1. Guest Engagement: Act as the primary point of contact for guests, ensuring..., and high-profile clients by utilizing guest history and preferences. Handles guest feedback, record glitches, and ensure...
an environment “Where life lives” and indulge in excellence. The resort comprises of 360 contemporary guest rooms and suites, 182... and preparing forecasts/statistics. Handle guest complaints professionally, ensuring satisfaction and resolution. Socialize...
As a Telephone Operator Supervisor at Waldorf Astoria Dubai International Financial Centre you will be responsible... at all times, in alignment with the brand and Forbes standards. What will I be doing? The Telephone Operator Supervisor...
Service personnel. Responds to guest complaints in a timely manner. Works with other outlets managers and keep them... heads and employees on SOP's, report preparation and technical job tasks. Ensures effective communications...
management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction. At The.... Follow, comply and ensure that all service requests and incidents either requested by a guest and/or associates are logged...
management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction. At The.... Follow, comply and ensure that all service requests and incidents either requested by a guest and/or associates are logged...
management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction. At The.... Follow, comply and ensure that all service requests and incidents either requested by a guest and/or associates are logged...
management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction. At The.... Follow, comply and ensure that all service requests and incidents either requested by a guest and/or associates are logged...
with follow-up and feedback to the Guest Relations Supervisor. Make sure all customer requests and queries are responded... to promptly and effectively while assisting on the floor during peak periods each day. Handle all internal and external guest...
, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well... each and every time. CRITICAL COMPETENCIES Interpersonal Skills Team Work Interpersonal Skills Communications...
is responsible for overseeing the reception area, managing phone and email communications, handling cash and card transactions... facilities in person, via email, or over the phone. Manage access to all spa and wellness facilities, ensuring guest security...