Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results... and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests...
Front Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm..., professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing...
and follows CSM guest service recovery program. Follows proper selling techniques and ensures strategies are utilized to maximize... procedures. Competencies/Skills Required: 1+ years prior guest service experience required preferably in a hospitality setting...
guest experiences and delivers best-in-class service at our hotels and resorts nationwide. We ensure you have the support.... As a Night Auditor front desk Agent, your dedication to guest satisfaction and meticulous attention to closing and resetting...
for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the... if a system fails or issues occur. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service...