Guest Service Representative Hampton Inn & Suites - Alton, IL Working... our success together! The Position: We’re looking for a Guest Service Representative to perform the various functions of hotel...
. Ensures compliance with company standards in all areas of operation including product preparation and delivery, guest service... with Guests, Supervisors, Managers, TEAM Members and Support Center. Utilizes the Guest Loyalty Program as opportunities...
the guest may have. Execute appropriate scripting for LTOs, knowledge of promos, coupons & the Olga’s Rewards Program... conversation and provide 100% Guest Satisfaction. Utilizes a TEAM work approach. Produce Pantry items utilizing build charts...
any question the guest may have. Complete the 9 steps of service– including, but not limited to: LTO scripting, rewards program...Description : Immediately greet Guests, accurately take orders and deliver food, Delight the Guest through the...
with company standards in all areas of operation including product preparation and delivery, guest service, maintenance, inventory... guest experience. Interact with guest to enhance the total experience and respond to guest comments and criticism...
of all server sections; constantly monitor the level of guest service that is being provided. Possess a depth of knowledge... are clear. Accommodate guests’ needs. Obtain guest information, party size and utilize the wait-list when appropriate...