Description Head of Existing Customer Analytics - Financial Services Hybrid working - 2/3 days in SW London offices... for impact and great scope to 'make the role your own' … As Head of Existing Customer Analytics, you will lead a small but high...
and service excellence. Lead escalations with customer service teams, identifying root causes and collaborating with tech teams... for solutions. Team Leadership & Development: Lead and develop a high-performance logistics and customer service team, including...
Monitor KPIs and identify cost reduction and service improvement opportunities, implementing any changes... where required Customer Relations: Onboard, train and manage Customer Experience Agents, keeping them accountable to appropriate SLAs...
Customer Service for Keller Executive Search in London, United Kingdom, shaping strategy, building scalable processes..., and partnering across the firm to deliver measurable impact. Key Responsibilities: - Define the Customer Service vision, roadmap...
position will lead Customer Service for Keller Executive Search in London, United Kingdom, shaping strategy, building scalable... processes, and partnering across the firm to deliver measurable impact. Key Responsibilities: - Define the Customer Service...
to the Chief Revenue Officer, our Head of Customer Success (EMEA) leads the (non-technical) implementation of the Cadmus...: to provide 1 billion students with access to high-quality education by 2050. That’s why we need a dedicated and skilled Head...
a dedicated and skilled Head of Customer Success (EMEA) to onboard, nurture and grow relationships with new and existing teachers.... Requirements: Reporting to the Chief Revenue Officer, our Head of Customer Success (EMEA) leads the (non-technical...
A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸 TL;DR (because attention spans are real...): We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Our support team has long delivered...
The Head of Customer Migrations will be the primary liaison between operations, Sales and Product teams.... This is a critical role to reduce migration risk. Owning the customer migrations for our customers. Responsible for outlining specific...
Head of Customer Experience | £85-95k | D2C | Southampton A rapidly scaling D2C organisation is seeking a Head... of Customer Experience / Head of CX to shape and elevate its end-to-end customer journey as the business enters its next phase...
. About the Role The Global Head of Customer Support will lead our global support organisation - setting strategy, driving... below. About the Team Our customer support team is a global function with team members based across APAC, EMEA and AMERICAS...
. About the Role The Global Head of Customer Support will lead our global support organisation - setting strategy, driving... below. About the Team Our customer support team is a global function with team members based across APAC, EMEA and AMERICAS...
Description Head of Workplace Services We are looking for a Head of Workplace Services in our People Team.... We are looking for a Head of Workplace Services to join our People Team. This is a strategic leadership role responsible for the management...
Between 9 – 15 indirect (dotted line) reports, direct reports TBC. MAIN PURPOSE OF THE ROLE The Head of Strategy... Digital Engineering Services & Solutions incorporating Infrastructure and Service Management across EMEA Bank...
for money. You will take a proactive approach to customer service, embedding a culture of accountability, continuous improvement...Head of Support Services Hackney Council Repairs and Maintenance | Housing Services Salary...
to a sustainable, net zero world. We’re looking for a Head of I&T Service Operations. Based at our Paddington site, you’ll... Delivery team to provide a professional, customer-focused service that meets defined KPIs, SLAs, and agreed costs. Manage...
Head of Product & Service Delivery Sustainability & Energy Tech for a leading SaaS Company Location: UK (hybrid... new features and scalable solutions. Oversee service delivery and customer implementation, ensuring SLAs...
🏆 Head of Professional Services Sales — IBM Maximo / EAM Solutions 📍 Remote (Global) | 🌍 Relocation Sponsorship... how organizations manage and optimize their assets. 💡 About the Role We’re looking for a Head of Professional Services Sales...
and they're hiring a Head of Digital Platforms to own the strategy, delivery, and evolution of their online, mobile, and customer...Head of Digital Platforms - Financial Services - Location: London / Hybrid Are you ready to lead the next chapter...
firm’s “know your customer” due diligence requirements, including for periodic and event driven reviews; Escalate...