. En tant que Head of Customer Service à Paris, France, ce rôle senior définit la stratégie Customer Service et délivre... of Customer Service in Paris, France, this senior role is accountable for shaping customer service strategy and delivering...
This is a position within Keller Executive Search and not with one of its clients. As the Head of Customer Service... in Paris, France, this senior role is accountable for shaping customer service strategy and delivering measurable outcomes...
progression specifically within their customer care departments. You will be tasked with identifying and documenting.... You will be in close contact with the different affiliates. Helping to Define the Strategic HR Roadmap for Customer Care Departments...
looking for people who can help us scale and bring structure without slowing us down. 💼 About the Role As the Global Head... of Community Operations & Customer Support, you will lead sunday’s global support team and scale our customer experience...
. The Head of Catalogue Integration will be reporting into the Customer Finance Director within the Operations department... milestones across Finance, Product, Legal, Operations and customer service. Build and continuously refine the catalogue...
. The Head of Catalogue Integration will be reporting into the Customer Finance Director within the Operations department... milestones across Finance, Product, Legal, Operations and customer service. Build and continuously refine the catalogue...
's digital activity. Operational Management of the Sales Administration / Customer Service Team Manage a team of 5 people..., we've grown in a fast-evolving market, adapting to become a leading digital reading service with over 2 million users worldwide...
Paris, France About the Job As our new Local Head of Marketing for France, you will be responsible for driving the... to our Global Head of Marketing. Responsibilities As our new Local Head of Marketing, you will play a key role in shaping...
group. Competences and personal skills required : Rigorous and organized Customer service and active listening skills... and reports to the Group Head of Compensation & International Mobility. Main stakholders (internal / external) Internally, the...
our helpdesk and sustain Sekoia's reputation for delivering exceptional customer service. Reporting to the CTPO, this role requires... technologiques, organisationnels ou culturels. Job Description We seek an innovative and user-oriented Head of Support to lead...
and consumers. Our instalment and deferred payment solutions help merchants boost sales by up to 20%, increase customer loyalty... improvement), Customer Operations (day-to-day customer support and risk management) and Ops Scalability (Tooling, Data...
Ricard, Vinci, and the Red Cross As we continue our international expansion, we are seeking a Head of Self-Serve & Growth.... You will partner cross-functionally with product, sales, marketing, customer experience, and engineering to achieve ambitious targets...
Job description As Head of the Network Sector Coverage Team within ING France, you and your team are responsible... with the ING international network and your clients at multiple levels, thereby representing ING’s full-service pallet...
capabilities. Their clients range from Global 500 enterprises and telcos, and managed service providers at big scale, to fast... three years. Reporting to the VP Global Alliances and Channels, the Global Head of GSI Alliance will be responsible...
. To learn more about us: ; . Job description As the Head of KYC/KYB, you will be a key leader responsible for refining... of AML), you will work closely with the Head of Transaction Monitoring (in the Ops department) and our Head of Financial...
and consumers. Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty... role in business, our mission is to put it back in its rightful place : at the service of merchants and consumers...
customer support to our partners, end clients, and internal stakeholders, meeting or exceeding Service Level Agreements (SLAs... Conduct customer satisfaction surveys and analyzing feedback to improve customer service Track and improve individual...
are a plus). 2+ years of experience in Customer Service, Customer Support, or Technical Account Management (preferably in SaaS... (customer scenario resolution) 3. Interview with the Customer Experience Manager 4. Final interview with the Head...
: Marcus, our Global Customer Service Director, ensures operational excellence in Europe, In France: Minh, our Head..., and Berlin. 👀 The Customer Service at Ageras Transforming our customers' banking and administrative experience isn’t just...
!) Collaborate closely with Customer Success, Product, and Tech teams to ensure seamless service Identify opportunities for process... in English 2+ years of experience in Customer Service or Technical Account Manager, preferably in a SaaS company Strong ability...