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Keywords: Help Desk Lead, Location: Silver Spring, MD

Page: 1

Help Desk Lead

submission platforms remain effective and secure. Job Summary: The Help Desk Lead oversees multi-queue electronic submission... testing and implementation of new standards (like updates to electronic submission formats), deliver ongoing help desk...

Company: DRT Strategies
Location: Silver Spring, MD
Posted Date: 10 Aug 2025
Salary: $94000 - 126000 per year

Help Desk Analyst

guidance of a senior help desk lead. This role is responsible for responding to user inquiries, documenting and triaging issues... testing and implementation of new standards (like updates to electronic submission formats), deliver ongoing help desk...

Company: DRT Strategies
Location: Silver Spring, MD
Posted Date: 10 Aug 2025

Help Desk Specialist

and is seeking a Help Desk Specialist. This is a full-time and onsite position in Silver Spring, MD. Roles and Responsibilities... Provides Tier 1 help desk support including initial ticket triage, password resets, basic troubleshooting, and user account...

Company: Job Details
Location: Silver Spring, MD
Posted Date: 24 Jul 2025

PROGRAM MANAGER (Experience managing large Help Desk)

services contracts in the Washington, DC metro area. Responsibilities: Lead and mentor a team of support staff, providing... project management and IT operations, specifically in the areas of IT Service Desk and PC deployment. Strong understanding...

Posted Date: 20 Aug 2025
Salary: $150000 - 170000 per year

Service Desk Technician – Intermediate

that cannot be resolved by Tier 1 help desk staff. Simulate and recreate user issues to determine root cause and resolve.... Work under the direction of the local Service Desk Lead as part of an integrated service desk and end-user support team...

Posted Date: 06 Aug 2025

Shift Lead ( Friendship Heights -(Monday, Tuesday Thursday, Friday & Weekends rotate)

manage supplies and have the ability to train new front desk team members. This position also upholds Varnish Lane standards... shift operations when management is not in the shop. AREAS OF RESPONSIBILITY Lead client experience from check...

Company: Varnish Lane
Location: Chevy Chase, MD
Posted Date: 16 Aug 2025

Shift Lead ( Friendship Heights 5236 44th st N.W.) Monday, Tuesday Thursday, Friday & Weekends rotate)

manage supplies and have the ability to train new front desk team members. This position also upholds Varnish Lane standards... shift operations when management is not in the shop. AREAS OF RESPONSIBILITY Lead client experience from check...

Company: Varnish Lane
Location: Silver Spring, MD
Posted Date: 15 Aug 2025

Senior O&M Lead

operational metrics, and report on help desk activity. Lead and mentor support staff to ensure effective customer service... testing and implementation of new standards (like updates to electronic submission formats), deliver ongoing help desk...

Company: DRT Strategies
Location: Silver Spring, MD
Posted Date: 10 Aug 2025
Salary: $110000 - 144000 per year

Training Redesign Consultant - Business Transformation (BT) Initiatives

-led classroom training, facilitates workshops, hosts online webinars and assists with Help Desk tickets. This work...Company Description ProSidian is looking for “Great People Who Lead” at all levels in the organization...

Company: ProSidian
Location: Silver Spring, MD
Posted Date: 20 Aug 2025

Desktop Support/AV Specialist

with established Help Desk metrics, procedures, and guidelines; work with other team members in delivering quality service; review... and hardware issues related to A/V and lead engagements and escalations with vendor provided support. Telephone Support: Respond...

Posted Date: 20 Aug 2025
Salary: $65600 - 67700 per year

Manager, Continual Service Improvement

(v2 or above) Professional Help Desk certifications All submissions should include a cover letter and resume. The... improvement targets and to identify new ways to use data to drive enhancements. Work with the IT Service Desk and IT Service...

Posted Date: 20 Aug 2025
Salary: $82200 - 89600 per year

Field Support Specialist, Field Support

Equipment, etc.) Experience working in a high-paced service desk/help desk environment Experience with asset management... will work alongside the team lead to coordinate support and upgrades to ensure each location has the appropriate technology...

Posted Date: 20 Aug 2025
Salary: $70000 - 85700 per year

Technical Program Manager, Workday

Analysis and implement remedial procedures to close identified gaps. Work with the Help Desk, Operations Management and the... designs to support workflows, integrations, and business process life-cycle. Lead integration requirements with cross...

Posted Date: 20 Aug 2025
Salary: $170000 - 180100 per year

Receptionist

as necessary. Manage front desk operations, ensuring the area is neat, organized, and welcoming. Maintain and update resident... as you lead with empathy and drive to exceed results. You firmly believe that the way in which we achieve results is just...

Posted Date: 15 Aug 2025

Functional Analyst

testing and implementation of new standards (like updates to electronic submission formats), deliver ongoing help desk..., and communicate findings to stakeholders, including FDA staff, contractors, and external partners. Support help desk operations...

Company: DRT Strategies
Location: Silver Spring, MD
Posted Date: 10 Aug 2025
Salary: $60000 - 80000 per year

Windows Systems Administrator (Mid)

/servers and printers as needed. Troubleshoots escalated issues from the help desk team and coordinates remediation... administration, drive space monitoring, and FISMA-aligned updates. Works closely with the IT Support Lead and Government POCs...

Company: Job Details
Location: Silver Spring, MD
Posted Date: 24 Jul 2025

Store Manager

and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Leads..., neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel...

Company: Ross Stores
Location: Silver Spring, MD
Posted Date: 19 Jun 2025
Salary: $53074 - 82928 per year

Store Manager

and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Leads... a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance...

Company: Ross Stores
Location: Silver Spring, MD
Posted Date: 18 Jun 2025
Salary: $53074 - 82928 per year