smoothly? We’re looking for a Help Desk Support Analyst to be the first line of contact for employees and clients who need IT... Do: Monitor and manage the Help Desk Ticket Queue, prioritizing issues based on urgency. Troubleshoot and resolve hardware...
or related work experience 6 months of experience in IT, Help Desk, Networking, Cybersecurity or related field At least 1... community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security...
or related work experience 6 months of experience in IT, Help Desk, Networking, Cybersecurity or related field At least 1... community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security...
resolution information in help desk knowledge management database (i.e. CRM, RFE). Contacts software and hardware vendors via... of IT standards and procedures. Maintains accuracy of help desk database. Analyzes and correct problems using documented...
Desk for Automated Commercial Environment (ACE) application) tier 2 environments providing Analyst I level support...The Bilingual Service Desk Analyst I will be able to communicate fluently in English and in Spanish to serve as the...